Feedback & Ideas
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2,859 votes
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Change Ultra debit card PIN in app
Change my Ultra card PIN from within the app
1,399 votes -
Delete my payees and billers in the app
I can create a payee and biller in the app but I want to be able to delete old ones I don't use anymore. Also can I please edit them too!
1,132 votesHi everyone! Thank you for this great suggestion. I have passed this onto our team for review and hopefully we’l be able to add this feature soon! For the time being, you’ll be able to access our desktop website via your mobile browser still. You’ll just need to type in “ubank.com.au/login”. ^Catherine
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Push notification when a deposit has been received
Receive push notifications when a cleared deposit has been received.
1,068 votes -
852 votes
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Be able to view and download statements from the app
I want to be able to view and download my statements from the mobile app.
817 votes -
Quick View Balance
The ability to quick view your balance for selected accounts without needing to log in would be beneficial. NAB and most other banks already have this feature for many months now.
756 votes -
Being able to delete unused accounts on the app rather than call to do so
The ablitly to apply to close an account that is no longer being used, through the app
601 votes -
Transfer between usaver and ultra accounts or between my other ubank accounts (visible when I login) without need for SMS confirmation.
Transfer between usaver and ultra accounts or between my other ubank accounts (visible when I login) without need for SMS confirmation. Every bank in the world allows intra account transfers as it is my money and I am transferring it to my own account within the same org. Really what security is this adding other than inconvenience.
501 votes -
Add more than 1 goal in the app
Would like to be able to add more than 1 savings goal in the app.
464 votesHi everyone,
Thanks for your feedback. This is something we are investigating. How would you like multiple goals to work, we have two possible options:
1. One goal per USaver account,
2. Multiple goals as within the one USaver account.Keep the feedback coming in comments ^PO
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Search transaction history by payer or payee
It would be more efficient if transaction history could be searched by a keyword so you could find payments to and from a person or businesses
415 votes -
In-app card management
Ability to set transaction limits on your card, block it from online and overseas online purchases.
362 votes -
Receive Ultra Bonus (1.06%p.a.) on all USavers not just the linked one
UBank makes it really easy to create multiple accounts for different saving goals and this is a great feature that I'd like to use. But unfortunately by doing that I'm giving up on the Ultra Bonus for all those extra accounts, which does not make sense.
So as a customer I'd like to still receive the Ultra Bonus on all accounts if I have one linked so that I can organise my saving goals in different accounts.
Currently the financial incentive for the Ultra Bonus clashes with the customer experience benefit of having multiple USavers.
320 votesWe’re making some changes this week to let you earn bonus interest on multiple USave accounts, up to 10! So, if you have separate USave accounts for your home loan deposit, new card and wedding, for example, you’ll be earning interest on all of them, bringing you one step closer to achieving your goals! ^PO
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offset account
Can we have an update on when the offset account for home loan will be active? One of the post said it was started by an admin then changed to planned?????
301 votes -
Create a secure message from within the app
Can you please allow me to send a secure message from within the mobile app.
268 votes -
Access home loan from app
Would be nice to be able to manage home loans through the app
208 votes -
I want to create a linked account from the mobile app.
I want to be able to create a linked account from the mobile app please. We can create payees and billers, but it would be great to be able to create a linked account too!
179 votes -
140 votes
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Revert back to your old website.
Your new webpage is horrible and doesn't look simple at all. Instead, it looks like a DIY site and untrustworthy. The old webpage was friendly and welcoming at least.
139 votesThank you for your feedback. I’m sorry to hear you’re not a fan of our recent rebrand and the visuals from our new website. UBank’s new brand identity supported by Just the Bank You Need, is offering you exactly what you need from a bank and nothing you don’t. We hope as a result of the new brand you’ll better understand what UBank stands for and what we believe in. ^WP
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Mortgage transactions
Mortgage transaction details should be available in the app and fully integrated online as well.
128 votes
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