Hi,

To provide an update, at this stage the Ultra Bonus can only be applied on 1 single USaver and 1 joint USaver.

If you’re looking for additional accounts to earn great rates, you might find our Term Deposit accounts as an alternative – the best part is that it won’t impact you on earning the Ultra Bonus on your USaver Accounts.

We appreciate this isn’t the update you were hoping for, but never say never!

Thanks! ^Yasmin

Hi all, this is currently ‘planned’ but no ETA as yet. We have some other exciting things we’re planning to work on first, but it’s definitely on the list! ^EH

Hi everyone,

If you have ‘Linked’ accounts you’re now able to withdraw money without SMS security codes. This is up to a total of $5,000 each business day across your Linked accounts. If you withdraw over $5,000 (cumulative), you will start getting SMS security codes again. (Don’t forget, if you’ve only just Linked your external account, you’ll have to wait 10 days before we stop asking for SMS codes, just to be safe.)

Charlie

Hello,
We definitely hear you – and we’re working really hard on it, but unfortunately I don’t have any further details to share at the moment. Stay tuned, hopefully we can share some good news soon! ^Ferri

Thank you for your honesty and kind words for UBank. The Ultra has some great features, and we always look to provide our customers with as much information as we can. Recently we have also started to send an email the night after the first sweep. To educate, as well as provide the knowledge of the minimums that are available for sweeps.

I have passed through your suggestion to provide the option to disable sweeps. Watch the status for further updates.

We have now started to roll out Push Notification security codes to customers using our iOS Banking app. Keep an eye out in the app as we progressively release this capability to customers over the next few weeks.

Great suggestion, we will need to take into consideration all factors when making a change like this. I have passed this feedback on and to keep up to date, watch the status of your suggestion.

Thank you for your feedback. I’m sorry to hear you’re not a fan of our recent rebrand and the visuals from our new website. UBank’s new brand identity supported by Just the Bank You Need, is offering you exactly what you need from a bank and nothing you don’t. We hope as a result of the new brand you’ll better understand what UBank stands for and what we believe in. ^WP

Hello,
I know a lot of customers would love for this to be included in our app. Our apps team are looking at how they can make this work, so we’ll keep you posted! ^Ferri

Hello,

That’s a great idea! I’ve sent the suggestion to our apps team to review.

The sweep feature was designed to help maximize your interest and have available funds for your daily spending. If you have a look at this link it can help you set up the Ultra account the way you want it to work.

https://www.ubank.com.au/banking-overview/transaction-accounts/make-your-money-work-hard-for-you

I hope this helps. ^Ferri

Thank you Haych for this request, we’re currently in the process of looking into compatibility for Windows Phones. You can stay up to date here, through our FAQ’s or our Social Media channels. ^WP

Hello Courtney, thank you for taking the time to share your thoughts with us about the recent rebrand of our website. I’m pleased to let you know that we have received feedback from our customers and we’re looking to make some changes soon and I’ll be sure to keep you updated. ^WP

Hello Andrew, I see why you would suggest this, although we would need to see what can be done. I have passed forward your suggestion, so please keep an eye on your status for further updates. ^WP

Hello Kristeen, you will find the recent upgrade of our website allows for certain mobile devices to host the full website. We’re also looking into full website access for mobiles at the moment; stay up to date here. ^WP