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  1. Weekly notification via email of balances

    I would like option to get a weekly email indicating what my account balances are, please.

    1 vote
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    0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make it easier to save, and harder to withdraw money

    I want to make it hard to access my account to take money out so I can save more

    1 vote
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    under review  ·  1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  3. Whistling 'On Hold' Music - Aurally Painful

    The 'whistling' incorporated into the 'on-hold' Music is actually painful to listen to. High pitch sounds should be removed

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  4. Stop including multiple copies of "simple ways to keep your banking secure" with printed statements

    I have a USaver and a USaver Ultra account. Every 6 months, I receive paper statements for those account in 1 mailing, which is great. However, you guys also include a "Simple ways to keep your banking secure" page for each account. I receive 2 for each account, but they are the same thing and come in the same envelope. If I have more USaver accounts, I'd get more copies in the same envelope.

    I think 1 copy of those tips in a pamphlet is more than enough per mailing. This is what NAB does and it would really cut…

    1 vote
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    0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion Francis. Each copy of the pamphlet is attached to one statement currently. I appreciate where you’re coming from and do agree that it would be for a good cause for the environment to reduce paper waste. It’s definitely wonderful to see that our customers care about our earth. Let me raise this feedback to our team and look into what we can arrange for this. ^Catherine

  5. Regional discrimination

    I live in Birregurra, Victoria. It is a fast growing regional area, with some high-value residential properties, 90 minutes from Melbourne and yet you won't lend to this region. Why not?

    1 vote
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    0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  7. Improve the Identity verification

    Every time i want to verify my identity, it comes up with an error. I dont want to go to a AusPost to Manually do it.

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  9. Offer an alternative re-financing package for pensioners !

    Offer an alternative re-financing package for pensioners !

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. NAB should respect the law and deal with valid legal documents accordingly!

    I have found NAB/UBank to be incompetent, unethical and dishonest.

    1 vote
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    2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  11. Let me Bpay when I want too

    Booking flights on Qantas at 0100 hrs on Sunday morning (because that's when I was doing it). To avoid fees I can Bpay by midnight Sunday to secure the booking. Now maybe it'll all work out, the transactions will happen on Monday. But Ubank won't let me transfer my own money. I should be able to acknowledge the fact that it is not a business day and complete the transaction when I choose. Hopefully Qantas will be more flexible than Ubank.

    1 vote
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    0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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