Feedback & Ideas
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In App Chat
Add chat to UBank support staff within the mobile app like some other competitors, e.g. Up Money
36 votes -
Notification of secure mail resposes
It can take days before secure messages are replied to. The bank should send an email when a respose is posted so that customer can login and check it out.
34 votes -
Same App Availability’s for Android.
Have the same app options for Androids devices as Apple devices. i.e savings est per week to keep on track.
33 votesHi all,
You will be happy to know that the build of our new Android app is in progress! We will keep you posted as we get closer to launch.
Thanks ^PO
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Sub accounts
Ability to ceate multiple sub- accounts that I can name and manually credit amounts to to pay for utility bills. Example:- Gas, Electricity, Insurance,
Holiday, etc etc etc.
This is offered by ING and is super useful to help with budget managment.28 votes -
26 votes
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26 votes
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Security code via email instead of sms
We need An email security code instead of an sms for transfer to other banks whilst overseas. When i travel i have a travel card, but when i want to top it up and im already OS, i dont have my aus sim card, therefore i cant get any money. I DO NOT want to preload any large amonta onto the travel card before i go. Please fix it!! Traveling shouldnt be a barrier to using my account
25 votes -
Be able to use the app overseas
Allow the app to work overseas to manage card limits and be able to transfer money
21 votes -
Free2Spend not tied only to Ultra account.
It will be great to be able to use Free2Spend as a standalone input. I can add my expense manually without linking an account/card. The reason is I am overseas mainly, I don't use the ubank card for my daily expenses. Also the ultra account have no interest so another reason I am not interested to spend there. But i would really like to use this feature! Thanks for the great design work love this app!
20 votes -
Calculators in app
The calculators on UBank website are really good! I would love to access on the app.
20 votes -
Projected savings
Show projected savings based on current interest rate.
20 votes -
Please remove the tap and go setup reminder at the top of the app. Not all phones can do this or not all users want it. It's VERY annoying!
Please remove the tap and go setup reminder at the top of the app. Not all phones can do this or not all users want it. It's VERY annoying!
19 votes -
Disable the apple pay is here full screen alert view
I'd pike to be able to turn off the apple pay is here message that appears full screen each time i login. Once is fine, but every time is a bit excessive, particualrly when i only have a savings account.
19 votes -
Categorize transactions
Automatically/manually categorise each transaction (entertainment, bills, health, etc). Allows us to track how much we are spending in each category.
19 votesYou now have the ability to view spending insights by category in the iOS app. just tap Free2Spend > and tap the Insights card to view a detailed breakdown of your spend for the current month or previous month. If you have setup a budget, then you can also view spending insights by your pay cycle.
You can change the category of a transaction by tapping the transaction and tapping edit.
We are aiming to have this in our Android app by Q4 2020.
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Viewing multiple accounts without scrolling
On an iPhone 6s (not a small phone) you can’t see the full details of more than 2 accounts without scrolling.
It would be great if the size was reduced as the font is massive and the white space surrounding the accounts is unnecessary.19 votesHi,
Thanks for your feedback. If we were to reduce the information shown for each Account tile, what information would you want removed?
Thanks ^Pete
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Quick balance on a widget
Quick balance on a widget
18 votes -
18 votes
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Make your app work from anywhere in the world
Your app currently, inexplicably, blocks me from logging on without a VPN connection to another country. Can you fix that?
Secondarily, the error message you get when attempting to login from a blocked location is so generic and so unhelpful it actually made my eyes water.
18 votes -
The ability to setup direct debits from my Usaver account
Allow companies to dorect debit from Usaver account
18 votes -
How to close my account
Closing account
16 votes
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