Feedback & Ideas
Search or post a new idea
-
72 votes
-
Security code coming through for transfer of money
Security code
54 votes -
Allow BPay from uSaver acct
BPay option is currently disabled for uSaver accounts. This means transferring to a St George account and then using BPay to pay the bill. Annoying.
46 votes -
Live instant redraw from loan
Instantaneous availibily of redraw funds
46 votes -
Automatically fill the sms code when recieved in the mobile app
To make it less annoying can you please automatically fill in the SMS code when it is recieved. Entering the code for each transaction is annoying and cumbersome.
40 votes -
Contact ubank thru app once logged in
Contact Ubank directly
39 votes -
39 votes
-
Be able to update my email in the app
Update my email from the app
39 votesThanks for your feedback! We have started this and the abilty to update your contact email will be available in an upcoming release.
We are aiming to have the ability to update your Login email by the end of the year.
We will keep you updated as we progress.Thanks, ^ PO
-
Please bring back the progress over time graph
Please bring back the progress graph for each account
35 votes -
Allow 2 ultra accounts for one account holder
Allow 2 ultra accounts for an account holder
35 votes -
Notification of secure mail resposes
It can take days before secure messages are replied to. The bank should send an email when a respose is posted so that customer can login and check it out.
31 votes -
Same App Availability’s for Android.
Have the same app options for Androids devices as Apple devices. i.e savings est per week to keep on track.
28 votesHi all,
You will be happy to know that the build of our new Android app is in progress! We will keep you posted as we get closer to launch.
Thanks ^PO
-
App not fully functional
Not able to manage home loan like editing scheduled payments via app.
Upon clicking Manage my loan, it takes to safari browser.25 votesHi Manan, great suggestion. It is definitely one of the things we are looking into to improve our customer experience. ^Catherine
-
Free2Spend Update Ideas
-allow multiple free2spends if you have multiple accounts (i also have a joint account with my partner)
-multiple goals (eg. house deposit, holiday) instead of just one (i have dreams dammit)
-provide a way of seeing your free2spend and goals in browser as well as the app25 votesHi Tim, thank you for your suggestion! I’ve passed it onto our team who designs our App features and internet banking. Feel free to let us know any other ideas you have for us! ^Catherine
-
Finger print logon
Fingerprint login
23 votes -
Security code via email instead of sms
We need An email security code instead of an sms for transfer to other banks whilst overseas. When i travel i have a travel card, but when i want to top it up and im already OS, i dont have my aus sim card, therefore i cant get any money. I DO NOT want to preload any large amonta onto the travel card before i go. Please fix it!! Traveling shouldnt be a barrier to using my account
23 votes -
In App Chat
Add chat to UBank support staff within the mobile app like some other competitors, e.g. Up Money
22 votes -
Sub accounts
Ability to ceate multiple sub- accounts that I can name and manually credit amounts to to pay for utility bills. Example:- Gas, Electricity, Insurance,
Holiday, etc etc etc.
This is offered by ING and is super useful to help with budget managment.21 votes -
Have Ubank contact details available in the app
Ubank contact details
21 votes -
Be able to use the app overseas
Allow the app to work overseas to manage card limits and be able to transfer money
20 votes
- Don't see your idea?