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  1. Visible accounts

    Copying usave to creat new accounts on website, those same accounts are not visible in app so can't transfer. And yes they are not hidden they are just not there at all.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fixing up PIN setup

    Just made a new account where I created a pin. Despite entering an unpredictable pin, it provides a message that it's invalid and predictable. This bug needs to be fixed

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a net balance this month

    I love the spending and income in the this month section but would love to see a net section that would allow you to look further back in time. E.g. my net balance this year.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  5. Delete my payees and billers in the app

    I can create a payee and biller in the app but I want to be able to delete old ones I don't use anymore. Also can I please edit them too!

    1,137 votes
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    79 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone! Thank you for this great suggestion. I have passed this onto our team for review and hopefully we’l be able to add this feature soon! For the time being, you’ll be able to access our desktop website via your mobile browser still. You’ll just need to type in “ubank.com.au/login”. ^Catherine

  6. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  7. wait for service on phone

    I am trying to get into my online account to get information for Centrelink. I seem to have been locked out. I have sat on the phone for a very long time to get help. This is not good enough and I'm very upset.
    You "love to save me money" by not employing enough people to help.

    1 vote
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  8. 11 votes
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    5 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  9. Encrypt http://feedback.ubank.com.au/

    Why is http://feedback.ubank.com.au/ unencrypted? No https on a banking website. Unprofessional for a digital bank.

    2 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Business

    Being a neo bank the app has to be smarter than smartest. App is pretty slow for start, features are scattered everywhere, color coding, fonts and appearance of the app is bizarre. Take example of Xinja, it is a small bank as compared to ubank but there app is awesome to use. We try to keep overhead low however the services and offers are not better than the most. Interest is not high, slowness of app. Ubank is a part of NAB that does not mean that we cant use the tech NAB is not using. I desperately want ubank…

    2 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Difficult website to navigate

    FAQ’S said go to Manage>link account
    Cannot find this anywhere.

    Email said go to Secure mailbox through Talk To Us tab
    Again, nowhere to be found.

    Impossible!!

    2 votes
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  14. Very Poor Customer Service

    I am really upset with the customer service of the loan processing team.
    I applied for a loan top up back in April. Although I got an automated email that it has been assigned to a specialist, no further email was received. I had to follow up with the customer team after a week to get an update from the specialist.
    Similarly, I did not get any update after the valuation was conducted and got a response only after I followed up after a week.
    My salary slips were requested again. Submitted them and got a response after a week…

    1 vote
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  15. Savings Goal

    Since the app updated the "Goal" tab has disappeared. Can you please bring it back as having a goal encourages savings and it is convenient having it in the app

    5 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  16. kid account with debit card with primary parent account

    kid can have an seperate account with debit card facilty for them in their parent account . Parent can have control card limit.

    2 votes
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. Thanks for the cheap homeloan but I'm taking my transaction accounts back to a 'real' bank

    For an online-only bank you are way behind in tech and too difficult to deal with on a daily basis as your internet banking is down FAR too often.

    2 votes
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  18. Big drop in Interest Rate and no notice provided

    Would have been noce to be notified that the rate had dropped significantly

    2 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow transfers into hidden accounts without having to unhide

    Allow transfers between ubank accounts when account is hidden.

    Currently have to unhide the account to transfer.

    2 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  20. Rename accounts

    I would love to be able to rename the accounts in the app

    2 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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