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  1. STOP SWEEPS

    Although i love banking with U it is incredibly frustrating that I cannot stop the automatic sweep from my savings into my daily account via my phone. I've already called and asked customer service but it's still happening. Shouldn't customers be sweeping from their daily into their savings instead??
    Make it an option to stop this function using my mobile app PLEASE!

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Credit my home loan payment straight away not 4-5 days later

    My home loan payment is made on a Thursday but not credited to my account until Tuesday. Why?

    1 vote
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  3. Secure message

    Secure mail within the app please

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  6. Name

    Displaying the name you want

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Work

    Make the app work for bank transfers and not waste my time with 'an error occurred' after i took my time to enter all of the details.

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. View current interest rate

    Add an details page to view what the current interest rate is for my account. I can view term deposit rates for accounts i dont have, but there is no details page to see the current interest rate on my Usaver anywhere in the app.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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    3 comments  ·  Application Forms  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Overseas travel - Push notifications not working

    I am currently overseas and unable to receive SMS or push notifications. The only time push notifications work is if I am using the app itself (ie transferring money between accounts), however if I am trying to make online purchases they don't work.

    Don't know why, but it's something that needs addressing. If I am unable to make purchases whilst travelling then I have no need of this bank. Plain and simple really.

    My suggestion would be to have the codes populate within the app as well, or allow me to nominate an overseas phone number or email address.

    1 vote
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  14. New homeloan progress via app

    New customers should be able to track their homeloan progress via the app.

    Would also allow document uploads and information validation via the app instead of via email which can be lost to junkmail.

    Keeping a section in the app for "new applications" with a progress bar and personal application liaison officer would go a long way in the onboarding process.

    As a new customer to Ubank i have so far not been overly impressed with the onboarding process.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fingerprint not accepted

    Can't set up fingerprint. Just keeps coming up with the message shown in attached screenshot

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email with new T&Cs just received. Is this legit. Weird it was sent at 7.30pm

    Email received re MSA and new T&Cs for the morgsge we ave. Is this email legit?

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  18. LOCK SCREEN BALANCE!!!!!!

    Lock screen Balance!!!!!

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  19. Not really happy on phone call taking to long

    Not happy on call taking too long for waiting

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Visible accounts

    Copying usave to creat new accounts on website, those same accounts are not visible in app so can't transfer. And yes they are not hidden they are just not there at all.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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