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  1. removing functions from online website so only available through app making product too restrictive for online users

    Can see many users request functions be available on app, good to see you are responding to their requests, however, this is now occurring to the detriment of your online users. Can no longer manage sweeps online, tracking account balance now moved to app. Terms & conditions describing sweeps state: 'the amounts are configurable at any time you wish to amend them by logging into ubank.com.au or the UBank Mobile App'. Online when select manage sweeps refers user to the App. My preference is to do my banking online, not via the App

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option for the USaver progress graph to go all the way to the start of the account

    In the interest and progress tab of the USaver Ultra account i would like to be able to see the graph of my progress since the accounts inception, when now i can only see 1 year into the past at once. Thanks

    2 votes
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Option to sweep USpend to USave, that's it.

    I would like the option to sweep anything in my USpend over $750 to my USave account, that's it.
    I don't want any money swept back to my USpend account.

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix the glitch

    Every time I open the app I get a pop up to say attempted to perform network call during logout.
    Please fix this!

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Encrypt http://feedback.ubank.com.au/

    Why is http://feedback.ubank.com.au/ unencrypted? No https on a banking website. Unprofessional for a digital bank.

    2 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  9. On/Off switch for inbound or outbound sweeps.

    We need an option to control the direction of sweeps.
    I know how much I need to live each week, so I would like the excess of that amount to be swept to my USave account and sweeps back to my USpend disabled.
    Sweep:
    USpend to USaver - On
    USaver to USpend - Off

    2 votes
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    2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Business

    Being a neo bank the app has to be smarter than smartest. App is pretty slow for start, features are scattered everywhere, color coding, fonts and appearance of the app is bizarre. Take example of Xinja, it is a small bank as compared to ubank but there app is awesome to use. We try to keep overhead low however the services and offers are not better than the most. Interest is not high, slowness of app. Ubank is a part of NAB that does not mean that we cant use the tech NAB is not using. I desperately want ubank…

    2 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Difficult website to navigate

    FAQ’S said go to Manage>link account
    Cannot find this anywhere.

    Email said go to Secure mailbox through Talk To Us tab
    Again, nowhere to be found.

    Impossible!!

    2 votes
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  13. Create a savings account you can only access after you have achieved your savings goal

    Create a savings account that does not allow you to transfer money out until you achieve your savings goal

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option to choose which account has insights and free to spend

    Very unhappy you have removed insights from laptop version as now there is no option for me to slect which account i have isights on . I woukd like to have that choice which account you otovide analyis on and not have the app decide . Is that an option easily added ?

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  15. not an idea - but an issue. incorrect acct info shown on app

    this is not an idea. but an issue. the android app does not show the status of accounts as they are on the web for term deposits that were opened a day or two back. still shows incorrect balance info and also one td shows it needs to be funded. whereas it was already funded

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  16. Results from ubank Competition

    Hi Just seeing if there was any results from the Competition for the $5,000 travel card.
    https://www.ubank.com.au/visa

    Thanks

    Arthur

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hidden account still appears as an option to transfer into

    Hidden account still appears to transfer into when transferring between own ubank accounts

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not forcing customers to use all mobile features

    Would be nice to not be forced to set up push notifications or a pin. The phone app keeps telling me I only have a few features left to set up but I don't want those features. Selecting 'Finish Setup Later' or 'Skip' still keeps the notification there and it's annoying.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  19. kid account with debit card with primary parent account

    kid can have an seperate account with debit card facilty for them in their parent account . Parent can have control card limit.

    2 votes
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Thanks for the cheap homeloan but I'm taking my transaction accounts back to a 'real' bank

    For an online-only bank you are way behind in tech and too difficult to deal with on a daily basis as your internet banking is down FAR too often.

    2 votes
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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