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  1. 38 votes
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    10 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow customers to hold a second mobile number for SMS

    Allow customers to hold a second mobile number, for example, in my case a TravelSIM number, so that when I am overseas I am still able to do my banking.
    The secure code would be sent by UBank to both mobile numbers.
    You can't expect customers to have international roaming on their main mobile number.
    Also, hire some decent systems analysts and programmers who have enough nous to think of these sorts of things in you website design and functionality.

    36 votes
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    9 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please bring back the progress over time graph

    Please bring back the progress graph for each account

    35 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow 2 ultra accounts for one account holder

    Allow 2 ultra accounts for an account holder

    35 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  5. ALERTS- incl. bal. and ref. no.

    ALERTS USaver Account - It would be helpful if debit and credit alerts also show the updated balance.
    And also any relevant reference numbers.

    34 votes
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    4 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notification of secure mail resposes

    It can take days before secure messages are replied to. The bank should send an email when a respose is posted so that customer can login and check it out.

    31 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Same App Availability’s for Android.

    Have the same app options for Androids devices as Apple devices. i.e savings est per week to keep on track.

    28 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  8. Save mobile number and email address for payees

    The new SMS or email notification to payees is great, except you have to enter their mobile number or email every single time you transfer to them. This information should be automatically saved so the field is pre-populated next time money is sent.

    27 votes
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    under review  ·  1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  9. App not fully functional

    Not able to manage home loan like editing scheduled payments via app.
    Upon clicking Manage my loan, it takes to safari browser.

    25 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  10. website

    Not all new stuff is better than the old one: bring back the old website, and sack the new programmer(s). This is my wishful thinking; your company would not dare to accept making a wrong move.

    25 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. single sign on from Ubank to UHomeLoan

    there is no need to login twice to manage UHomeLoan.

    25 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, I am pleased to let you know this is something that we’re currently working towards; one log on to make transacting on your UHomeLoan faster and easier. I appreciate you taking the time to raise your suggestion and I hope you enjoy the rest of your day.

  12. Free2Spend Update Ideas

    -allow multiple free2spends if you have multiple accounts (i also have a joint account with my partner)
    -multiple goals (eg. house deposit, holiday) instead of just one (i have dreams dammit)
    -provide a way of seeing your free2spend and goals in browser as well as the app

    24 votes
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    12 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow passwords to start with a number

    Until the UBank site upgrade late last year, passwords could start with a number; now they can't. I've been advised this is a technical restriction, not a security one. Secure passwords should be able to start with a number; as long as other password requirements are met.

    Also, if creating a password for the first time/changing a forgotten password on the UBank site, the conditions fail to disclose the password must start with a letter; so the password might fail the test leaving the user confused as to why. Only the 'change password' page accessible to those already successfully logged…

    24 votes
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    2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  14. Finger print logon

    Fingerprint login

    23 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Security code via email instead of sms

    We need An email security code instead of an sms for transfer to other banks whilst overseas. When i travel i have a travel card, but when i want to top it up and im already OS, i dont have my aus sim card, therefore i cant get any money. I DO NOT want to preload any large amonta onto the travel card before i go. Please fix it!! Traveling shouldnt be a barrier to using my account

    22 votes
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    5 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  16. In App Chat

    Add chat to UBank support staff within the mobile app like some other competitors, e.g. Up Money

    22 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to use the app overseas

    Allow the app to work overseas to manage card limits and be able to transfer money

    20 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sub accounts

    Ability to ceate multiple sub- accounts that I can name and manually credit amounts to to pay for utility bills. Example:- Gas, Electricity, Insurance,
    Holiday, etc etc etc.
    This is offered by ING and is super useful to help with budget managment.

    20 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  19. 20 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  20. Viewing multiple accounts without scrolling

    On an iPhone 6s (not a small phone) you can’t see the full details of more than 2 accounts without scrolling.
    It would be great if the size was reduced as the font is massive and the white space surrounding the accounts is unnecessary.

    20 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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