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  1. Allow customers to hold a second mobile number for SMS

    Allow customers to hold a second mobile number, for example, in my case a TravelSIM number, so that when I am overseas I am still able to do my banking.
    The secure code would be sent by UBank to both mobile numbers.
    You can't expect customers to have international roaming on their main mobile number.
    Also, hire some decent systems analysts and programmers who have enough nous to think of these sorts of things in you website design and functionality.

    36 votes
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    9 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  2. Be able to update my email in the app

    Update my email from the app

    35 votes
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! We have started this and the abilty to update your contact email will be available in an upcoming release.
    We are aiming to have the ability to update your Login email by the end of the year.
    We will keep you updated as we progress.

    Thanks, ^ PO

  3. Automatically fill the sms code when recieved in the mobile app

    To make it less annoying can you please automatically fill in the SMS code when it is recieved. Entering the code for each transaction is annoying and cumbersome.

    34 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  4. ALERTS- incl. bal. and ref. no.

    ALERTS USaver Account - It would be helpful if debit and credit alerts also show the updated balance.
    And also any relevant reference numbers.

    34 votes
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    4 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  5. 32 votes
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    5 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow BPay from uSaver acct

    BPay option is currently disabled for uSaver accounts. This means transferring to a St George account and then using BPay to pay the bill. Annoying.

    32 votes
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    5 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow 2 ultra accounts for one account holder

    Allow 2 ultra accounts for an account holder

    31 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  8. Notification of secure mail resposes

    It can take days before secure messages are replied to. The bank should send an email when a respose is posted so that customer can login and check it out.

    30 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  9. 29 votes
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    7 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please bring back the progress over time graph

    Please bring back the progress graph for each account

    27 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Same App Availability’s for Android.

    Have the same app options for Androids devices as Apple devices. i.e savings est per week to keep on track.

    27 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Save mobile number and email address for payees

    The new SMS or email notification to payees is great, except you have to enter their mobile number or email every single time you transfer to them. This information should be automatically saved so the field is pre-populated next time money is sent.

    27 votes
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    under review  ·  1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  13. website

    Not all new stuff is better than the old one: bring back the old website, and sack the new programmer(s). This is my wishful thinking; your company would not dare to accept making a wrong move.

    25 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. single sign on from Ubank to UHomeLoan

    there is no need to login twice to manage UHomeLoan.

    25 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, I am pleased to let you know this is something that we’re currently working towards; one log on to make transacting on your UHomeLoan faster and easier. I appreciate you taking the time to raise your suggestion and I hope you enjoy the rest of your day.

  15. App not fully functional

    Not able to manage home loan like editing scheduled payments via app.
    Upon clicking Manage my loan, it takes to safari browser.

    24 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow passwords to start with a number

    Until the UBank site upgrade late last year, passwords could start with a number; now they can't. I've been advised this is a technical restriction, not a security one. Secure passwords should be able to start with a number; as long as other password requirements are met.

    Also, if creating a password for the first time/changing a forgotten password on the UBank site, the conditions fail to disclose the password must start with a letter; so the password might fail the test leaving the user confused as to why. Only the 'change password' page accessible to those already successfully logged…

    24 votes
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    2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. 21 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  18. Finger print logon

    Fingerprint login

    20 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow cash deposits via NAB ATMs

    One of the main drawbacks to the UBank USaver Ultra account versus almost every other transaction account in the market is the inability to deposit cash. I have to maintain a separate account through another bank for this purpose.

    I understand services like Bank@Post and in-branch servicing at NAB would add costs and potentially impact savings interest rates, and I wouldn't want this to happen. However, surely allowing automated cash deposits into a NAB Smart ATM would add little to no cost beyond initial setup. We can already change our PIN number at these ATMs so UBank accounts are recognised…

    20 votes
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  20. Disable the apple pay is here full screen alert view

    I'd pike to be able to turn off the apple pay is here message that appears full screen each time i login. Once is fine, but every time is a bit excessive, particualrly when i only have a savings account.

    18 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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