UBank makes it really easy to create multiple accounts for different saving goals and this is a great feature that I'd like to use. But unfortunately by doing that I'm giving up on the Ultra Bonus for all those extra accounts, which does not make sense.

So as a customer I'd like to still receive the Ultra Bonus on all accounts if I have one linked so that I can organise my saving goals in different accounts.

Currently the financial incentive for the Ultra Bonus clashes with the customer experience benefit of having multiple USavers.

I can create a payee and biller in the app but I want to be able to delete old ones I don't use anymore. Also can I please edit them too!

It's inconvenient to have to go to an ATM to change my PIN. You're an online bank, so I expect this ability online.

I want to be able to view and download my statements from the mobile app.

It would be great to be able to change / manage my Ultra sweep settings from within the mobile app. Thanks

Introduce an accrued interest function that calculates and shows the actual daily interest earned, due to be paid at the end of the month, instead of having to wait until interest is actually credited on the account to see the amount due. CBA has a similar function in all its interest bearing accounts and it's very handy...
PS I am currently using an Excel spreadsheet to calculate and keep track of the daily interest earned :(

I use POLi Payments to avoid credit card fees when buying flight tickets and depositing money to some other websites.

POLi already supports NAB - I hope they will support UBank soon.

UBank allows customers to opt-in to receive e-mail or SMS credit/debit alerts. However, these each alert only shows the transaction amount and whether it is a credit or debit transaction.

I generally find this to be insufficient information, so I often need to log in to my account in order to find out which account the transaction affected and the description of the transaction.

Can you please add the following information to these alerts?
1. The name of the account affected.
2. The description of the transaction.

Other banks allow their customers to link a non Australian mobile phone to their accounts so they can still "carry" their account even when they move overseas. Currently, there is no way to be able to transfer your money to your linked accounts if you do not have an Australian mobile number.

Both Westpac and CBA allow access to withdraw cash without using cards via their ATM network and their mobile apps.

This is a tremendous convenience feature... and NAB/UBank are lagging behind on this one!

The new SMS or email notification to payees is great, except you have to enter their mobile number or email every single time you transfer to them. This information should be automatically saved so the field is pre-populated next time money is sent.

Reasoning:

1) Only 10 items are displayed without having to go into the 'view all transactions

2) Sweeps are really just double-ups displaying the movement of money between accounts

3) They prevent the fast display of the actual transactions I have made - which is exactly what I am logging in to see.

4) I trust the UBank system works well enough for me not to have to double check that the correct amount is being 'sweeped' between accounts (so it is unnecessary information to me)

I noticed that NAB has a windows app for everyday banking, is there any chance of producing a windows phone app as well? ING has one can UBank have one as well?

In addition to the 'Accounts Summary', 'Insights' and 'Quick Payments' sections of the Overview tab, you guys used to have an 'Upcoming Payments' section.

This was really handy for seeing at a glance what funds were coming out of the accounts and when.

I understand that this information is still accessible by going to Transfer Money->Manage Payments, but it was much more convenient to be able to see this info on the main login page.