We want
your input

Feedback & Ideas

Search or post a new idea

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1,766 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  202 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  2. 195 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Windows Phone 8 Compatibility

    Need to support current Windows Phones, IE 10 on Windows Phone 8 currently not functional with mobile site beta

    84 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    23 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you Haych for this request, we’re currently in the process of looking into compatibility for Windows Phones. You can stay up to date here, through our FAQ’s or our Social Media channels. ^WP

  4. make Uhomeloan under same login as other accounts.

    it is very inconvinient to login twice to work on the homeloan.

    22 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve website performance for customers

    Being an online-only bank I would have expected a neat and fast website for your customers, but it seems that isn't the case. Lots of similar feedback on this site indicates I'm not alone here.

    As an already logged-in customer on the My Money Overview page, clicking "Overview" again takes 6+ seconds just to load the same page again.

    By comparison, CBA's Netbank Homepage and clicking "My home" again takes 1~2 seconds.

    And NAB's own Account summary page takes a whopping 0.7 seconds!

    (Tests done on Optus residential cable 30mbps)

    Someone should have a hard chat with your developers and…

    21 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  6. Send SMS notifications for rejected payments.

    UBank likes to text. Security codes, money out, money in, etc.

    One time where a text message would be really useful is when a scheduled payment fails (whether it be a system error, lack of funds, incorrect beneficiary details), so a user can log in and fix the problem. Without this functionality, rejected transfers and bill payments go unnoticed unless you happen to see them in the transaction list.

    14 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the suggestion, this is currently something we would like to do for our customers; we’re looking into what options are available and will keep you updated along the way through your suggestion. ^WP

  7. introduce Bpay view.

    Please introduce Bpay view! I have a Usaver and Usaver Ultra account. I have just cancelled my Bpay view facility with another bank seeing that you offer Bpay through the Ultra account and am dismayed to discover you do not also provide Bpay view which gives me advance notice of the due dates of the many bills I pay through Bpay. Please rectify this ASAP!

    12 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Jan, I can see the benefits of Bpay view when using your Ultra for everyday banking and have passed on your suggestion to our products team to see if this is something we can add. You can stay up to date by watching this page. ^WP

  8. mortgage on overview

    It would be nice if the mortgage was listed with all other accounts rather than having to log into it separately. The transfers from mortgage to ultras should be instant not take up to 3 days.

    8 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi. This facility is on the way. For now you can see limited UHomeLoan details within your UBank login. To make loan updates however, you will still need to do an additional login to the UHomeLoan portal. We’re definitely actively working on making this as simple as possible, watch this space!^EH

  9. filter sweep from transaction history

    add ability to filter out sweep transactions in transaction history. Seeing all the sweeps in the transactions list is a bit distracting.

    5 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  10. single sign on from Ubank to UHomeLoan

    there is no need to login twice to manage UHomeLoan.

    5 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, I am pleased to let you know this is something that we’re currently working towards; one log on to make transacting on your UHomeLoan faster and easier. I appreciate you taking the time to raise your suggestion and I hope you enjoy the rest of your day.

  11. Add adaptive icon for Android Oreo

    Hi,

    I am assuming this would be an easy update to implement. Having support for adaptive icons ensures that the Ubank app icon fits in neatly with modern day home screens like the Pixel Launcher.

    Note the round icons and your non adaptive icon in the attached image.

    More info can be found on Google's site here:
    https://developer.android.com/guide/practices/ui_guidelines/icon_design_adaptive.html

    3 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bankid

    BankID - when are you getting it?

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Thor,

    We’re really excited to launch PayID and we’re working hard to get this to our customers.

    We’ll be sure to let everyone know and place banners on our website when this becomes available, for now watch this space!

    ^Yasmin

  13. ability to set advanced SMS or email alerts

    Ability to set alerts based on amount range and/or text description such as when my salary goes in...

    Or even a reminder that I can set 1 day before my money goes out for a scheduled payment.

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Get real-time transaction reporting into the main website

    Get real-time transaction reporting into the main website

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base