Urgently review your main website for tablet use. Many people only use mobile devices, but not all the functions are available in the app.
For these advanced functions, the website does not react well or even at all in some instances, particularly drop down menus and buttons are unreliable. The site should be optimized for touch operation, for both iOS and Android.
Hello Ian, as a digital bank we completely understand that our customers use many different devices to access their Internet banking.
We appreciate you taking the time to send through your suggestion, however we have not generated enough support from our UBank customers to place this forward for further review.
In respect of the time you’ve taken, we’ll keep your suggestion on our “Feedback and Suggestions” – (Public Forum) to see what interest it can generate and possibly consider making these changes in the future.
Please make sure to keep your ideas and suggestions coming! ^WP