Change the website
Hi Team,
I've been a customer for over 5 years now, and love everything about your services, however, I'm looking to get a new product and finding the website very difficult to navigate, the upgrade from previous website has made it more impersonal and less inviting. I'm quite good with web pages and technology but it's a bit of a muck around especially when I know exactly what I'm looking for.
Please consider updating this, if I wasn't an existing customer I wouldn't join from looking at the website.
Make it more user friendly please!!
Otherwise keep up the good work :)
Courtney
shared this idea
Hello Courtney, thank you for taking the time to share your thoughts with us about the recent rebrand of our website. I’m pleased to let you know that we have received feedback from our customers and we’re looking to make some changes soon and I’ll be sure to keep you updated. ^WP
2 comments
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Anonymous
commented
Go back to how your site used to look and function
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Anonymous
commented
Dear uBank admin,
I'd rather a stable and bug free website rather than a rebrand. How about you get the fundamentals right first.
Rebrand = lipstick on a <?>. But then it's still a <?>