Please make home loan applications easier
Hello uBank, this home loan application has been a absolute nightmare, and I am already a uBank customer! Can you please assign just one person to take care of a loan application. Between securemail, tracker and telephone applicants get conflicting information and advice. Our new application has been going on for almost 6 weeks. One dedicated uBank staff member would be much more helpful. At the moment there is no accountability for any one staff member to take responsibility for seeing a smooth application.