I would like to suggest that Ubank change their card activation process
My wife received a new Visa Debit in the mail, if you check, the last one was never even used so thanks for that.
As bad an idea as Paywave is, even stupider is that to activate a new card sent in the mail is a simple as making a transaction. Seriously? Someone thought this was a good idea.
What happened to calling up, typing in your birthdate or something to activate your new card. This is a serious breach of my security. Do you leave the vault door open? I think not...well, mine is.
We want you to know your money is safe and sound with UBank, so I’m glad you brought this up & I’m looking into your suggestion as a priority. We’re already working on changes for this process, so I’m working with our Product Team to get the skinny on exactly what’s planned and I will get back to you with more info ASAP.