I have just signed on today - 29/10 - to the new website. It is TERRIBLE.
How do I manage my payments - find my billers??? etc etc..
It appears like there's nothing there!!!
theres no words in the bar above the main page; in order to find something; i had to click and hope. God knows how much some idiot was paid to put that together. It is very user unfriendly.
Any older person signing on to that would just give up and bank elsewhere.
Minimalist might be fine for those who work in IT ; but not all of us do.
Even though the old version was clunky and lots of people complain about it being slow; there was no need to turn it into the current nothingness.