Contact ubank thru app once logged in
Contact Ubank directly
Cant set up Uspent account, get error message?
Live cgat would be great
I got my bonus interest 2/4, but was charged witholding tax, even though my TFN is registered.
No bonus interest received even after meeting the criteria !!
I didnt get my bonus interest rate either
I will be closeing my account I am being ripped offf !
There must be an issue as we didnt receive the bonus interest either even after meeting the criteria
Why did i not receive bonus interest after criteria was met?
Same as everybody else. No bonus interest, when criteria was met.
Ubank shouldn't comment that I haven't met criteria for interest bonus whilst I did?
I am in the same boat as the others and didnt recieve my bonus interest for March. Look forward to your response on this.
I met the criteria for bonus interest rate and it wasnt paid can you please tell me why
Didnt get my bonus interest today.
Dont know why
Didnt get my bonus interest today. Dont know why
How do i open a usave account???
It says my d.o.b. Details are incorrect even thou i havn't entered them
I have completed my verification at Australian Post. But still my account shows documents to be verified
Admin^Adi (Community Manager, UBank) commented
Hi Mark, let's help you out with this. We actually have an intermal messaging service called Secure Mail. With this our Advisors can access your personal and account information to assist you further.
You can send us a Secure Mail via the full website (www.ubank.com.au/ib?desktop) by going to Talk to us > Secure Mail.
We also have a Live Chat function on our website to assist you directly. ^Adi
Definitely need to be able to gontact ubank through the app. Took me a while to reslise you cant as a new user. See UP BANKING for a really great and immediate customer service system.
Amazed this simple idea of being able to message Ubank through their app hasnt been done already
How long does my verification take to cone through. I saw australia post more than a week ago and they posted my forms straight off.