Can’t contact Ubank while overseas! With a new SIM card I can’t receive SMS from You!
I can’t contact Ubank if I’ve lost mg phone while overseas. VERY FRUSTRATING! And then I can’t post this suggestion without agreeing to you keeping all my information!!! Not happy.
Fay Chatfield commented
I cannot contact you, your phone number never answers. I cannot make transactions with a new simcard number. I cannot change it on the ubank app. very frustrating
Hi David, let’s help you out with this. If you need to get in touch with us from overseas, you can call us on +61 2 8756 0855. This number is also on our website in the Contact Us area. Alternatively, we also have a Live Chat feature on our website as well. ^AR