New to establish "Request for call back" facility, especially when Ubank customer service is BUSY!
Be very nice if you can restore Skype contact, or establish an 1800-phone number, or a button on main website page to "request for call-back" to CONTACT your staff member for complicated inquiries or "above-limit" EFTs to linked account (as it has to be performed via phone).
Hi there, you'll be glad to hear, we are currently working on implementing new technology to provide a call back feature. We hope to launch this in the near future. ^Chris
Customer experience would be so much better with this