Update home loan payments faster in the account AND sync the mobile app home loan details to website
I understand that Advantedge home loans and UBank transaction accounts are separate entities, but I find it hard to believe I have to wait a few days before the payment actually shows in the home loan account.
Once the home loan account has updated on the website, there's a further delay when the information then updates on the mobile app, which is quite annoying.
You need to make your processes quicker, before your customers change to Xinja, UP, 86 400, Volt, or other much better options.
Hi MadCustomer, thank you for sending this suggestion. We’re always looking at enhancing our customers experience and have now lodged this with the team.
If you have any further suggestions or ideas, please let us know. All the best. ^Adi