Difficult website to navigate
FAQ’S said go to Manage>link account
Cannot find this anywhere.
Email said go to Secure mailbox through Talk To Us tab
Again, nowhere to be found.
Hi, let's help you out with this. If you're looking to add a Linked Account, you'll need to access the full website (www.ubank.com.au/ib?desktop) and hover your mouse over Managing and then the Add Linked Account option should appear in the drop down menu.
With the second part, to send a Secure Mail, please go to Talk to us > Secure Mail.
Please note, these functions are only available on the full website. You're not able to access these on the mobile site or app. ^Adi