Copying usave to creat new accounts on website, those same accounts are not visible in app so can't transfer. And yes they are not hidden they are just not there at all.
Hi, we'll need to get your details up to take a closer look. Please use our Live Chat feature on our website and our Advisors will be able to access your details to investigate further.
Alternatively, you can send us a screenshot of the accounts appearing on your mobile app and website via Secure Mail on the full website (www.ubank.com.au/ib?desktop). We can then look into this for you. ^Adi