Fix the website
The website is slow and clunky, and frequently freezes and generally misbehaves, while taking too long to respond to any query. Whatever experiment was behind the website's design, it failed.
No it isn't my computer. No other website behaves in this way.
Thanks for this suggestion. The more we hear from customers about how we can improve the website the better, as no one knows it better than you! Our Technology Team has recently made some changes and updates to improve your experience, and we will continue to review and improve ubank.com.au based on feedback like yours. ^EH