The new SMS or email notification to payees is great, except you have to enter their mobile number or email every single time you transfer to them. This information should be automatically saved so the field is pre-populated next time money is sent.

Allow customers to hold a second mobile number, for example, in my case a TravelSIM number, so that when I am overseas I am still able to do my banking.
The secure code would be sent by UBank to both mobile numbers.
You can't expect customers to have international roaming on their main mobile number.
Also, hire some decent systems analysts and programmers who have enough nous to think of these sorts of things in you website design and functionality.

Almost every other time I log into UBank I get a white page with the error message "Sorry, Internet Banking is temporarily unavailable."

This is not unique to me and is a well known issue -- see https://www.geekrant.org/2020/02/11/ubank-sorry-internet-banking-is-temporarily-unavailable/ ,

UBank official support tip is to clear the cookies which works. But really this should've been fixed many years ago when the problem was introduced. It is ridiculous that this continues to be a problem and I'm surprised there is no uproar about it. Fix the website.

My idea is that everytime a transaction occurs, an email is sent showing the where the money was spent, how much, available balance, etc.

******'s Velocity Globalwallet has this feature (see attached) and i have found it extremely useful.

It would be nice if the mortgage was listed with all other accounts rather than having to log into it separately. The transfers from mortgage to ultras should be instant not take up to 3 days.

Hi,

I am assuming this would be an easy update to implement. Having support for adaptive icons ensures that the Ubank app icon fits in neatly with modern day home screens like the Pixel Launcher.

Note the round icons and your non adaptive icon in the attached image.

More info can be found on Google's site here:
https://developer.android.com/guide/practices/ui_guidelines/icon_design_adaptive.html

Why can’t we have real time fund transfer? Why do we need to wait for hours if not days just to see our fund processed?

UBANK is owned by NAB but there is no way to freely transfer sums of money that are higher than the daily limit. This is annoying when I need to transfer money into or out of my SMSF accounts and my personal accounts or from my NAB Savings account to my personal UBANK account. When I try to transfer anything over my daily limit from my NAB account to UBANK I have to do it over several days in small amounts to stay within the daily transfer limits. Very frustrating.

My wife received a new Visa Debit in the mail, if you check, the last one was never even used so thanks for that.

As bad an idea as Paywave is, even stupider is that to activate a new card sent in the mail is a simple as making a transaction. Seriously? Someone thought this was a good idea.

What happened to calling up, typing in your birthdate or something to activate your new card. This is a serious breach of my security. Do you leave the vault door open? I think not...well, mine is.

paywaveisasecurityrisk

Suggest having a 'balance' column showing the balance after each transaction in the accounts.

Completely rebuild your internet banking website. It's the only thing slowing down your game. FIX IT! It is so slow, it is unreliable and could be compromising the security for your customers. Do you want to improve? Well, this is what you need to do first.

I hardly ever use desktops or laptops so it is very difficult to get online access to my statements or secure message and it is very frustrating.

The phone app works well, but the desktop internet banking is currently a disaster. The overview page loads but then disappears, and other pages are not responsive. Impossible to transact other than through phone app. Worked in the past but not now. Help!

The interest and progress graph is very useful but it would be great if it could (optionally) show progress for periods longer than 1 year (the longer the better).
Thanks!

BankID - when are you getting it?

The new Ubank website format is disgusting and not user friendly. Is there a way to use the old site which I know how to navigate around? I did not ask for this change.

I am currently overseas and needed to change my nominated account for my home loan repayments. I assumed could do this online as is on online bank. However would have to print off a form, complete and fax or scan back. Do not have access to printer etc. Would be extremely helpful to be able to change the information online without the necessity of completing a form etc.