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  1. Allow reoccurring BPay payments

    Allow reoccuring bpay payments. It currently says this is not able to be done as the customer reference number is different each time. However, this is not true for regular monthly bills such as Telstra, electricity etc. I currently have this set up for my previous ANZ accounts and is highly convenient.

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  2. Feddback

    I am so very dissatisfied with Ubank. I am constantly phony g for help & waiting for hours before I hang up in frustration. My tspnpay function is not working so wasted time in The supermarket & on phone again waiting for help.
    My advice: Dont take out Uvank online account.
    Would be great if there were actually people
    not person ( singular) on the other end if the of the contact number.
    My time is too precious to waste on this banking company any more.

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  3. 4 weekly automatic payment option

    4 weekly automatic payment option

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  4. customer feedback access

    I just spent three days on the phone to customer service to sort out a "dormant account"(not notified) then being unable to transfer funds, both internal & external. I pity the customer service staff as they had no idea of how to fix the problem, so there was a lot of conflicting information and frustration. Now I'm into the fourth day, trying to do the right thing, by sending constructive feedback. Well that's not easy. Very hard to find feedback page, without a lot of research. After reading some of the comments, I now know why!!! The online banking webpage…

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  5. Split incoming transactions to different accounts by percentage

    This idea would benefit:

    1) People who don't have a fixed income every fortnight;
    2) Sole-traders and small businesses that want to ensure the tax-portion of every paid invoice is moved to a tax savings account.

    E.g. every time a transaction comes in matching a certain reference name, move 10% to savings account 1 and 25% to savings account 2 (and so on).

    My wife is a sole trader who issues invoices and gets paid in a very ad-hoc manner. It's so frustrating to have to keep monitoring her accounts and then manually transferring all the money around all the…

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  6. Security issue with Safari log in

    Fix the security bug on Safari URGENTLY. If I try to log in to UB IB after my husband has logged in and out on same computer, my username and password will log me into HIS ACCOUNT not mine. Major issue. Tried this 4 times this morning. Cleared cache history and it makes no difference. We do not have a shared account. It's a UB issue as we logged in and out of our other bank provider accounts one after the other with no problem. Major flaw that I can see someone else's full bank details after logging in as…

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Do you have a swift code for international transactions?

    Do you have a swift code to enable international transactions to be deposited directly into my homeloan?

    1 vote
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    2 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  8. No mobile reception

    Need to make transfers available (particularly between accounts both with this bank) without the need of a mobile sms pin. I live remote and now will have to drive 100km to receive a text just to transfer my own money.

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not happy with changes to Ubank account

    I have been with Ubank for years but now I think its time for me to move on....I do not like your new account format as its confusing to get to your log in page. Available funds total showing in my account is incorrect and a simple add can verify my account balances add up to a different total. Account transaction listing is very basic, moving funds screen reminds me of preschool activity.

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  10. Java

    Ubank Internet Banking should work without Javascript enabled. Java is a security risk and the landing page uses it. Most other lenders internet banking works without Javascript, why not Ubank?

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ditch Ultra Saver

    I can never understand why I am compelled to operate two accounts and be continually transferring between them. Transfers are fine from Usaver but not Ultrasaver. BPay works from Ultrasaver but not Usaver. There is no need for this continual money shuffling! It drives me mad!

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  12. Update the online banking,

    Update the online banking, it feels very clunky to use, tryed to get a statement for my account searched there were none.

    Ordered an account statement, have to wait 24 to 48 hours ok, but a little annoying when my other bank has them instantly available..

    Received email to say my account statement is ready and available so log back in.. No statement, search still no statement.. No option to show all statements but, not even sure it's actually there.. So pretty disheartened..

    Conclusion:
    online banking feels clunky- can it be updated
    Statements - can they be made instantly available…

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Lauren, thanks for your message. We have been receiving incident reports regarding displaying statements on internet banking and our team is working on it. The quick workaround for this would be switching accounts in the drop-down and searching for the statements again. This should work. If this doesn’t help, please reach out on live chat or secure mail us and we’ll be happy to send you your statements. Sorry for the inconvenience. ^Catherine

  13. Keep your web site operating !! ...is 7.30pm unreasonable!!

    Dont take your web site off line at 7.30pm !!!

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  14. I want on line statements to follow each financial year for our SMSF .

    I want on line statements to follow each financial year. The current offer is in 6 month lots of transactions with a silly little calendar box which is fiddly to use. Or you have to request a statement (again in a 6 month block) which takes 3 business days.
    Our accountant requires year end statements plus months 1 and 2 of the next financial year and getting this on UBank is a pain.
    Moving money between NAB accounts is easy though.

    1 vote
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    under review  ·  1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  15. Access

    About two months ago I enquired as to why I was unable to see my overview of accounts. I was told that this was probably due to my Safari search engine and that I should switch to another. I did and it worked. I was also told that this was being rectified. It has not! i am sure that there are many other customers who are inconvenienced by this, some of whom are unaware of this continuing fault.
    Secondly, for about the past two years, on printing out my balances, i find that there are at least six lines at…

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Norman, thank you for your patience. We apologise that it has taken longer than expected but we are still looking into the compatibility issues with our website and Safari. With printing out your balances, our websites are not of a printable format but you may take a screenshot and print it out clearly instead or you may export your transaction history and print it out that way. ^Catherine

  16. BPay on desktop Website

    There is no way to make payment through BPay on desktop website. On IOS App as well it’s complex. I can’t add a biller to be used later.

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  17. I use very little daily and would like to see the sweep minimum for my USaver Ultra kept at $100 instead of $200.

    I use very little daily and would like to see the sweep minimum for my USaver Ultra kept at $100 instead of $200.

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  18. Small business savings account

    Small business savings account
    I see there was a similar idea that was declined years ago. I am resubmitting it as it has tremendous merit, I would open one and I am sure it would get alot of uptake.

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  20. BGL

    Hi Product Team

    Really enjoy using your site and getting a competitive rate

    What would be amazing is if you could set up a direct feed to BGL SMSF software

    I have emailed you back on 26/02/2017 and would love to talk to anyone to make this happen

    Date 26/02/2017 16:13
    Account USaver SMSF
    Reference number 20170226161318209316737072
    Message Hi Guys

    When are you going to add an automated feed to my SMSF software BGL SIMPLE FUND 360 . Currently have over 120,000 SMSF's and growing rapidly. They also recently won the 2017 Australian Fintech awards

    You could greatly increase your…

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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