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  1. Integrate with POLi Payments

    I use POLi Payments to avoid credit card fees when buying flight tickets and depositing money to some other websites.

    POLi already supports NAB - I hope they will support UBank soon.

    44 votes
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      under review  ·  10 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
    • Add more than 1 goal in the app

      Would like to be able to add more than 1 savings goal in the app.

      37 votes
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        0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
      • Insights: Income & Expenses Overview crashing

        The recategorising section in the Income and Expenses overview is great, but every time I open the page, the website crashes (meaning I can't re-categorise anything).

        37 votes
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          19 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Create a secure message from within the app

          Can you please allow me to send a secure message from within the mobile app.

          35 votes
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            1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
          • PayID

            Where is PayID? ING and NAB have PayID already

            35 votes
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              4 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
            • In-app card management

              Ability to set transaction limits on your card, block it from online and overseas online purchases.

              33 votes
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                0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
              • Make credit/debit alerts more informative

                UBank allows customers to opt-in to receive e-mail or SMS credit/debit alerts. However, these each alert only shows the transaction amount and whether it is a credit or debit transaction.

                I generally find this to be insufficient information, so I often need to log in to my account in order to find out which account the transaction affected and the description of the transaction.

                Can you please add the following information to these alerts?
                1. The name of the account affected.
                2. The description of the transaction.

                32 votes
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                  under review  ·  3 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • allow sending SMS to non Australian mobile phones

                  Other banks allow their customers to link a non Australian mobile phone to their accounts so they can still "carry" their account even when they move overseas. Currently, there is no way to be able to transfer your money to your linked accounts if you do not have an Australian mobile number.

                  31 votes
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                    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Richard, we appreciate you taking the time to send through your suggestion, however we have not generated enough support from our UBank customers to place this forward for further review.
                    In respect of the time you’ve taken, we’ll keep your suggestion on our “Feedback and Suggestions” – (Public Forum) to see what interest it can generate and possibly consider making these changes in the future.
                    Please make sure to keep your ideas and suggestions coming! ^WP

                  • I want to create a linked account from the mobile app.

                    I want to be able to create a linked account from the mobile app please. We can create payees and billers, but it would be great to be able to create a linked account too!

                    30 votes
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                      0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
                    • Support Apple Pay as soon as it becomes available in Australia

                      When Apple introduces Apple Pay in Australia, please be one of the first wave of Banks to support the feature!

                      30 votes
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                        9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Alex,

                        At this stage we’re still developing a mobile payment system with Apple Pay.
                        However, we have a new feature with the UBank Mobile app that allows for Mobile Payments with compatible Android phones.

                        Just like any Contactless transaction, it is a CREDIT transaction and is limited to $100. Any payment above $100 is still allowed (up to your Ultra available balance) but will require you to enter your PIN in the merchant’s terminal. ^MF

                      • Android pay support

                        Support Android pay, allowing us to use our ubank visa debit cards from our phones using the Android pay app made by Google

                        29 votes
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                          started  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Renew my term deposit maturity instructions in the app

                          I want to be able to manage my term deposit maturity instructions from within the app please.

                          25 votes
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                            0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
                          • Cardless Cash ...

                            Both Westpac and CBA allow access to withdraw cash without using cards via their ATM network and their mobile apps.

                            This is a tremendous convenience feature... and NAB/UBank are lagging behind on this one!

                            25 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow passwords to start with a number

                              Until the UBank site upgrade late last year, passwords could start with a number; now they can't. I've been advised this is a technical restriction, not a security one. Secure passwords should be able to start with a number; as long as other password requirements are met.

                              Also, if creating a password for the first time/changing a forgotten password on the UBank site, the conditions fail to disclose the password must start with a letter; so the password might fail the test leaving the user confused as to why. Only the 'change password' page accessible to those already successfully logged…

                              23 votes
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                                2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • Save mobile number and email address for payees

                                The new SMS or email notification to payees is great, except you have to enter their mobile number or email every single time you transfer to them. This information should be automatically saved so the field is pre-populated next time money is sent.

                                23 votes
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                                  under review  ·  1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
                                • Stop the sweeps

                                  I really want to be able to turn off the sweeps, or at least reduce the minimum balance in my transaction account to $10.

                                  21 votes
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                                    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 21 votes
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                                      1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello James, great Idea! I have placed your idea forward for further review. Something I think that would make your and our other customers lives even easier. Thanks for passing through your suggestion.

                                    • make Uhomeloan under same login as other accounts.

                                      it is very inconvinient to login twice to work on the homeloan.

                                      21 votes
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                                        planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Improve website performance for customers

                                        Being an online-only bank I would have expected a neat and fast website for your customers, but it seems that isn't the case. Lots of similar feedback on this site indicates I'm not alone here.

                                        As an already logged-in customer on the My Money Overview page, clicking "Overview" again takes 6+ seconds just to load the same page again.

                                        By comparison, CBA's Netbank Homepage and clicking "My home" again takes 1~2 seconds.

                                        And NAB's own Account summary page takes a whopping 0.7 seconds!

                                        (Tests done on Optus residential cable 30mbps)

                                        Someone should have a hard chat with your developers and…

                                        20 votes
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                                          planned  ·  0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Option to 'hide' Sweep transactions from Account summaries

                                          Reasoning:

                                          1) Only 10 items are displayed without having to go into the 'view all transactions

                                          2) Sweeps are really just double-ups displaying the movement of money between accounts

                                          3) They prevent the fast display of the actual transactions I have made - which is exactly what I am logging in to see.

                                          4) I trust the UBank system works well enough for me not to have to double check that the correct amount is being 'sweeped' between accounts (so it is unnecessary information to me)

                                          19 votes
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                                            0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →

                                            It is great to see your confidence with the Usaver Ultra. I can see that an option to hide the sweep transactions could be beneficial. Thank you for the suggestion and we will let you know of any progress.

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