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  1. I want to be able to change my password once I am logged into the app.

    I can reset my password before logging in, but it would be great to just be able to change my password please!

    38 votes
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  2. 37 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  3. Insights: Income & Expenses Overview crashing

    The recategorising section in the Income and Expenses overview is great, but every time I open the page, the website crashes (meaning I can't re-categorise anything).

    37 votes
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    19 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make offset accounts available

    Provide an investment home loan for SMSF accounts

    35 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  5. PayID

    Where is PayID? ING and NAB have PayID already

    35 votes
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    4 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  6. Transaction notifications/ Deposits & Withdrawals

    Receive Push notifications for deposits and withdrawal’s/ All Transactions

    34 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make credit/debit alerts more informative

    UBank allows customers to opt-in to receive e-mail or SMS credit/debit alerts. However, these each alert only shows the transaction amount and whether it is a credit or debit transaction.

    I generally find this to be insufficient information, so I often need to log in to my account in order to find out which account the transaction affected and the description of the transaction.

    Can you please add the following information to these alerts?
    1. The name of the account affected.
    2. The description of the transaction.

    32 votes
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    under review  ·  3 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. allow sending SMS to non Australian mobile phones

    Other banks allow their customers to link a non Australian mobile phone to their accounts so they can still "carry" their account even when they move overseas. Currently, there is no way to be able to transfer your money to your linked accounts if you do not have an Australian mobile number.

    31 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Richard, we appreciate you taking the time to send through your suggestion, however we have not generated enough support from our UBank customers to place this forward for further review.
    In respect of the time you’ve taken, we’ll keep your suggestion on our “Feedback and Suggestions” – (Public Forum) to see what interest it can generate and possibly consider making these changes in the future.
    Please make sure to keep your ideas and suggestions coming! ^WP

  9. Get rid of the sweep

    Remove The Sweep Please

    30 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support Apple Pay as soon as it becomes available in Australia

    When Apple introduces Apple Pay in Australia, please be one of the first wave of Banks to support the feature!

    30 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Alex,

    At this stage we’re still developing a mobile payment system with Apple Pay.
    However, we have a new feature with the UBank Mobile app that allows for Mobile Payments with compatible Android phones.

    Just like any Contactless transaction, it is a CREDIT transaction and is limited to $100. Any payment above $100 is still allowed (up to your Ultra available balance) but will require you to enter your PIN in the merchant’s terminal. ^MF

  11. 29 votes
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    5 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Android pay support

    Support Android pay, allowing us to use our ubank visa debit cards from our phones using the Android pay app made by Google

    29 votes
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    started  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Disable Sweep

    Disable Sweep

    28 votes
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  14. Zero ATM fees (or reimbursement).

    ZerEver. This is a major draw for other online banks. In my opinion, it would tick the third major box that you are missing. The other two are
    1) a high interest rate on the savings account (of which

    26 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cardless Cash ...

    Both Westpac and CBA allow access to withdraw cash without using cards via their ATM network and their mobile apps.

    This is a tremendous convenience feature... and NAB/UBank are lagging behind on this one!

    26 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Be able to update my email in the app

    Update my email from the app

    25 votes
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! We have started this and the abilty to update your contact email will be available in an upcoming release.
    We are aiming to have the ability to update your Login email by the end of the year.
    We will keep you updated as we progress.

    Thanks, ^ PO

  17. Get rid of the banner that says I have hidden accounts.

    It kind of defeats the purpose of having my accounts deliberately hidden!

    24 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Tim,

    I’ve had a look on our desktop site and can see the banner isn’t present however it is on our IOS app. I have passed this on to our app developers so they can look into it.

    Thanks for pointing this out. We’ll keep you posted. ^Dion

  18. Interest and progress

    Interest and progress section does NOT display the bonus amount of interest earned for the month. Why?

    23 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! The interest amount is calculated on the combination of our standard variable and bonus rates daily. That’s the reason why it is shown as one amount only. However, we do appreciate your suggestion and it has been passed on for further review. Thank you and let us know if you have any other idea for us to improve. ^Catherine

  19. Allow passwords to start with a number

    Until the UBank site upgrade late last year, passwords could start with a number; now they can't. I've been advised this is a technical restriction, not a security one. Secure passwords should be able to start with a number; as long as other password requirements are met.

    Also, if creating a password for the first time/changing a forgotten password on the UBank site, the conditions fail to disclose the password must start with a letter; so the password might fail the test leaving the user confused as to why. Only the 'change password' page accessible to those already successfully logged…

    23 votes
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    2 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Save mobile number and email address for payees

    The new SMS or email notification to payees is great, except you have to enter their mobile number or email every single time you transfer to them. This information should be automatically saved so the field is pre-populated next time money is sent.

    23 votes
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    under review  ·  1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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