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  1. Be able to deposit cash!

    Be able to deposit cash!

    22 votes
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    6 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  2. 22 votes
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  3. make Uhomeloan under same login as other accounts.

    it is very inconvinient to login twice to work on the homeloan.

    22 votes
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    planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Live instant redraw from loan

    Instantaneous availibily of redraw funds

    21 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  5. 21 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop the sweeps

    I really want to be able to turn off the sweeps, or at least reduce the minimum balance in my transaction account to $10.

    21 votes
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  7. Improve website performance for customers

    Being an online-only bank I would have expected a neat and fast website for your customers, but it seems that isn't the case. Lots of similar feedback on this site indicates I'm not alone here.

    As an already logged-in customer on the My Money Overview page, clicking "Overview" again takes 6+ seconds just to load the same page again.

    By comparison, CBA's Netbank Homepage and clicking "My home" again takes 1~2 seconds.

    And NAB's own Account summary page takes a whopping 0.7 seconds!

    (Tests done on Optus residential cable 30mbps)

    Someone should have a hard chat with your developers and…

    21 votes
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    planned  ·  0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow BPay from uSaver acct

    BPay option is currently disabled for uSaver accounts. This means transferring to a St George account and then using BPay to pay the bill. Annoying.

    20 votes
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    5 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  9. Security code for new transfer only

    Rather than needing a security code for every single transfer (including between your own accounts, which is really annoying!), have it for first time transfers to new contacts instead

    19 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sign up to the New Payments Platform

    Sign up to Australia's New Payments Platform (NPP) so transfers between accounts and banks are settled much more quickly - recent media coverage says it's almost instant (15 minutes max, 24/7).

    Right now it can take days for my ubank accounts to settle, so my actual balance is never even close to by available balance. This makes a lot of the 'insight' tools much less useful.

    19 votes
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option to 'hide' Sweep transactions from Account summaries

    Reasoning:

    1) Only 10 items are displayed without having to go into the 'view all transactions

    2) Sweeps are really just double-ups displaying the movement of money between accounts

    3) They prevent the fast display of the actual transactions I have made - which is exactly what I am logging in to see.

    4) I trust the UBank system works well enough for me not to have to double check that the correct amount is being 'sweeped' between accounts (so it is unnecessary information to me)

    19 votes
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hire designers with brains

    You've wasted all this effort making your website look prettier, but the functionality is very poor. I'm trying to access statements for the last 2 financial years for 2 accounts and not only can I not do that directly, when I go to request a statement I have to request each statement individually AND verify my name, DOB and email address AND land on a stupid confirmation page with no button to go back to request another one. So I HAVE to go back to ubank.com.au, LOG IN, find my way back to the statement request page, confirm my details…

    17 votes
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    2 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  13. 16 votes
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  14. 16 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  15. 16 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 15 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  17. 14 votes
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    3 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  18. 14 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  19. Projected savings

    Show projected savings based on current interest rate.

    14 votes
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow cash deposits via NAB ATMs

    One of the main drawbacks to the UBank USaver Ultra account versus almost every other transaction account in the market is the inability to deposit cash. I have to maintain a separate account through another bank for this purpose.

    I understand services like Bank@Post and in-branch servicing at NAB would add costs and potentially impact savings interest rates, and I wouldn't want this to happen. However, surely allowing automated cash deposits into a NAB Smart ATM would add little to no cost beyond initial setup. We can already change our PIN number at these ATMs so UBank accounts are recognised…

    14 votes
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
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