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  1. Answer the phone!!!

    Try answering the phone when someone rings for support.....instead of new ideas maybe get the core business up to scratch first! please call me on 0405366948.

    1 vote
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    0 comments  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  3. Larger font for Total available

    Even if it's implemented as a customization setting, having the actual dollar value for Total availablr above your accounts just a bit bigger and bolder

    1 vote
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    0 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Icons for transactions

    Showing icons next to transactions to make it easier to recognise your different transactions, for example having a little McDonalds icon next to tour McDonalds transaction. I think there's a company that supplies the icons to devs, i know ANZ and UP use it

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  5. Conpany transaction history & insights

    The ability to press on a transaction and move to a page that shows spending history with that specific company ie. Nandos, showing your transaction history for Nandos with a graph and transaction list

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  6. CONTACT POTENTIAL CUSTOMERS WITHIN 2 DAYS

    I APPLIED FOR A LOAN TO REFINANCE ABOUT A WEEK AGO AND STILL NO ANSWER,
    IT IS VERY DIFFICULT TO GET HOLD OF ANYONE,
    FOLLOW YOUR PROMISES AN D CONTACT AN APPLICANT WITHIN 2 DAYS

    1 vote
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  7. Monitor and improve your credit score

    NAB now allows people to access their credit score for free so utilise that and add a section into the app where we can monitor where our credit score is at and work to improve it

    1 vote
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    2 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  8. Full view of Upcoming Payments

    All bills automatically categorised with due dates and amounts with smart alerts when bills are due, and a calendar to easily view future payments. Things like subscriptions and utilities, Netflix, SGIO, HBF etc type thing

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  9. Smart Transactions

    Transactions showing company logos, location of payment etc. ANZ does it and it works really well

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  10. Investments

    Ability to add external investments (stocks etc) into the app so that they can be monitored via the UBank app, making it a more central money app

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  11. Actually transfer money

    Cant transfer money

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Feddback

    I am so very dissatisfied with Ubank. I am constantly phony g for help & waiting for hours before I hang up in frustration. My tspnpay function is not working so wasted time in The supermarket & on phone again waiting for help.
    My advice: Dont take out Uvank online account.
    Would be great if there were actually people
    not person ( singular) on the other end if the of the contact number.
    My time is too precious to waste on this banking company any more.

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  13. The app doesn't automatically log out when tap out, but stays active, and anyone can tap back in. This is TERRIBLE

    The app doesn't automatically log out when tap out, but stays active, and anyone can tap back in. This is TERRIBLE

    1 vote
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    1 comment  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  14. Don't use this bank at all

    This has been the worst banking experience I and my partner have ever used and we will be closing our accounts as soon as we have three hours to spend on hold with customer service.

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  16. Interest on SMSF

    I'm very surprised that you only give 0.90% interest on SMSF accounts it must be due to the fact that it is difficult to switch to a different bank?

    1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  17. Faster Ubank mobile app

    The new ubank mobile app load very slow when login and click on the account information. It keep loading for at least 2 minutes before display account information. There is no issue on the older version of ubank app which load pretty fast.

    Also, bring back the feature in the old mobile app where can drag the usaver account into ultra account for fund transfer and vice versa.

    1 vote
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    4 comments  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  18. I am withdrawing my application due to your insistence on me telling a lie to be able to complete your application.

    You require dishonesty to be able to complete your application.
    I stated my occupation as a manager and you then require a selection from a drop down menu that has nothing like a business manager. Very specific titles like 'hair and beauty salon manager', but I cannot put business manager, which would be a fairly normal category.
    I am leaving Westpac due to their dishonesty and you require me to be dishonest to be able to join you so I make the choice to go somewhere else where I will not have to lie to join.
    Sorry, your account conditions…

    1 vote
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    1 comment  ·  Application Forms  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    1 comment  ·  Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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