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  1. Alert/notification on account balance

    It would be nice to be able to set up notifications for low account balance. I realise, sweeping helps with this without notifications, however there are still instances when these would be helpful. For example, my husband and I have a joint Savings & Transactions account, but I also have a Savings & Transactions separately for tax reasons. The bulk of the savings is in my accounts, but my husband uses our joint accounts for his transactions. It would be helpful to be alerted when this is low, rather than having to keep an eye on it manually.

    1 vote
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    0 comments  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  2. My accountant needs to know that our term deposits were active at the end of the financial year can this information be made accessible on t

    UBank Term Deposit # – Holding statement or confirmation on 30/06/2017 or thereafter showing the principle was in existence as at 30 June 2017.
    - UBank Term Deposit # – Holding statement or confirmation on 30/06/2017 or thereafter showing the principle was in existence as at 30 June 2017.

    1 vote
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    1 comment  ·  Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
  3. fix the secure email so we can communicate without phoning you - are you people going bankrupt? Should I take my money out? You scare me

    fix the secure email so we can communicate without phoning you - it's been down for days now - are you people going bankrupt? Should I take my money out? You scare me

    1 vote
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  4. 1 vote
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  5. Statement

    Where the heck is statement? Too difficult to add a simple button for the most used part of backing? Pethetic

    1 vote
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  6. 1 vote
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    0 comments  ·  Application Forms  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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  8. 1 vote
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  9. 1 vote
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  10. Just feedback

    I can't get through on the phone, I can't get onto chat and the website is a dogs breakfast. Have I made the wrong decision applying? Is this the sign of things to come? I tried adding my partner for a joint account but it only brings up my details and you can't 'overtype'. I note I'm not the only one commenting on the website itself. I would suggest there were better alternatives & this was a poor choice.

    1 vote
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  11. 1 vote
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  12. 1 vote
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  13. remove my photo from my profile - there's no way of doing it in the settings.

    remove my photo from my profile - there's no way of doing it in the settings.

    1 vote
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  14. I have 2 very old accounts with you with very little money in them. I'd like to close them. Could someone please ring me on 0428621219

    I have 2 very old accounts with

    you with very little money in them. I'd like to close them. Could someone

    please ring me on 0428621219 to discuss. Thanks, Judith Murphy.

    1 vote
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  15. allow me to send a secure message from your site.

    Why not actually make your secure messaging work properly

    1 vote
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  16. Show pending transactions in the 'My Money Overview' screen

    Whenever I make a PayWave transaction, I can see the total amount change on my account balance, however nowhere does it say what I spent.

    The transaction is then displayed multiple days later when the payment has cleared.

    There really needs to be a section in the Accounts Summary that displays pending transactions, such as those done via PayWave, and any other upcoming scheduled payments.

    1 vote
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  17. 1 vote
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  18. have a transaction account product that requires no mininum balance and no monthly deposit requirement !!

    i think this will be great for customers since most banks require monthly deposit and minimum balance requirement jus to open a transaction account but NAB doesnt ..that is y it is Australia's no. 1 choice for banking!! i thought UBAnk was part of NAB so why not follow NAB's lead when it comes to transaction accounts ha? I

    1 vote
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  19. Update your website so that it displays all features properly in Chrome.

    I have accounts with 5 different banks and uBank is the only one that has serious display issues with Chrome.
    Given the % of people that use Chrome as their browser - don't you think it time to correct this?

    1 vote
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  20. Hire more IT staff.

    I don't think it's an exaggeration to say that 50% of the time I try to use your online mortgage tool, the site is down. Given that your offering is really a mostly internet-based offering, this seems rather absurd.

    1 vote
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