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  1. Idea Housekeeping (Second post)

    My first post was here - http://feedback.ubank.com.au/forums/36059-feedback-ideas?query=housekeeping.

    Your first comment - "We are able to merge similar feedback and suggestions here, so if there are some you can see we’ve missed, please let us know! We want to make sure everyone’s vote counts."
    Mine - There are 6 different NPP/Osko/PayID ideas floating around with a total of 134 votes. These needs to be consolidated to give a true picture of how customers want this so badly. The following are links to those ideas with the correponding number of votes:
    http://feedback.ubank.com.au/forums/36059-feedback-ideas/suggestions/33366385-payid 24
    http://feedback.ubank.com.au/forums/36059-feedback-ideas/suggestions/34759639-link-my-ubank-account-to-a-payid 7
    http://feedback.ubank.com.au/forums/36059-feedback-ideas/suggestions/35194618-you-should-get-payid-for-instant-payments-to-someo 4
    http://feedback.ubank.com.au/forums/36059-feedback-ideas/suggestions/34819510-npp 1
    http://feedback.ubank.com.au/forums/36059-feedback-ideas/suggestions/33236209-sign-up-to-the-new-payments-platform

    2 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Reymund, thank you for posting your idea again. An update on our website could impact a lot of feature and functionality. Unfortunately it is not something we could update or change at the snap of our fingers. We are definitely aware that our customers would love NPP/PayID at UBank and we are working on it. However, it involves other external factors from different parties as well. Once it is available, we will make sure all our customers are notified. Thank you again for taking the time to look into our posts and votes. ^Catherine

  2. Idea Housekeeping

    Issue - Multiple instances of same Idea can be seen (example PayID/NPP/Instant Payments) which does not make it easy to track exactly how many have voted for that idea. Cause - Users unaware to search before posting. Suggested solution - (1) UBank to put a one-liner at the top page that says something like 'Your idea may have already been brought up, please search before creating a new post'. (2) It's possible that despite number 1 solution, duplication still exists and so UBank should merge duplicate Ideas.

    1 vote
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    completed  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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