We want
your input

Anonymous

My feedback

  1. 140 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    22 comments  ·  Feedback & Ideas » Website  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. I’m sorry to hear you’re not a fan of our recent rebrand and the visuals from our new website. UBank’s new brand identity supported by Just the Bank You Need, is offering you exactly what you need from a bank and nothing you don’t. We hope as a result of the new brand you’ll better understand what UBank stands for and what we believe in. ^WP

    An error occurred while saving the comment
    Anonymous commented  · 

    I ditto this comment. I feel exactly like the user that made this suggestion. The text is too big and I can't grab the information I need in one 'scan'. I actually thought it was a dodgy copy site when I went to access it. The comment tells me 'the new brand is offering you exactly what you need', we'll no it's not! I want a clean succinct display like I have with Rabobank and Commonwealth. I can't find the info I need and can't even reset my password and is unusable on my iPhone 4s. There's lots of good sites around and I'm really fed up with companies that are arrogant and don't care what their user experience is only that they believe they did a great job.

    Anonymous supported this idea  · 

Feedback and Knowledge Base