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AdminPublic Team (Customer Support Agent, UBank)

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    1 comment  ·  Feedback & Ideas » Website  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminPublic Team (Customer Support Agent, UBank) commented  · 


    Thanks for taking the time to get in touch.

    There are many ways to contact us at UBank, the best way for existing customers is through ‘Secure Mail’ which you can access after logging in to My Money/ Internet Banking. This will compose an email through your profile and allows us to provide account specific information with our response.

    If you're new to UBank, the fastest way to get in touch right now is via phone.

    We think 'Chat' is great too! It is already available on certain pages of our website, I've passed on your suggestion for it to be more readily available and also for a contact email address to be available.

    Thanks for the great suggestions!

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