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  1. 2 votes
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    2 comments  ·  Feedback & Ideas » Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi, Thanks for the awesome idea! I've passed your idea onto the product team. What would you rename sweeps to? ^Andre

  2. 1 vote
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    2 comments  ·  Feedback & Ideas » Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi Tania,

    At the moment, you can't open an ultra account from the Android app. The best way to do this is by logging into ubank.com.au on a desktop and following the prompts.

    This won't be forever though! We'll be providing the ability to open an Ultra in the Android app next year. ^Andre

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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi Tania,

    At the moment, you can't open an ultra account from the Android app. The best way to do this is by logging into ubank.com.au on a desktop and following the prompts.

    This won't be forever though! We'll be providing the ability to open an Ultra in the Android app next year. ^Andre

  3. 1 vote
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    1 comment  ·  Feedback & Ideas » Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi Lyndel, Thanks for letting us know about the tap and pay error. We released v5.3.1 today which fixed a bug that was happening over the weekend. Hope this helps. ^Andre

  4. 1 vote
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    1 comment  ·  Feedback & Ideas » Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi James, you should definitely be able to transfer money using your app. Could you shoot us a message on Facebook so we could help you with this? ^Andre

  5. 16 votes
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    11 comments  ·  Feedback & Ideas » Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →

    You now have the ability to view spending insights by category in the iOS app. just tap Free2Spend > and tap the Insights card to view a detailed breakdown of your spend for the current month or previous month. If you have setup a budget, then you can also view spending insights by your pay cycle.

    You can change the category of a transaction by tapping the transaction and tapping edit.

    We are aiming to have this in our Android app by Q4 2020.

  6. 1 vote
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    1 comment  ·  Feedback & Ideas » Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi, thanks for the comment. I think you might have opened our mobile internet banking site.

    If you do the following you shouldn’t have this issue:

    - maximise the size of your browser window
    - open to ubank.com.au
    - click login
    - enter your credentials.

    Thanks for letting us know about this issue. We are working on a fix to ensure other customers aren’t impacted also.

  7. 3 votes
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    started  ·  2 comments  ·  Feedback & Ideas » Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi, thanks for the comment. I think you might have opened our mobile internet banking site.

    If you do the following you shouldn't have this issue:

    - maximise the size of your browser window
    - open to ubank.com.au
    - click login
    - enter your credentials.

    Thanks for letting us know about this issue we are working on a fix to ensure other customers aren't impacted also.

  8. 1 vote
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    1 comment  ·  Feedback & Ideas » Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminUBank Mobile Team (Product Manager, UBank) commented  · 

    Hi,

    Thanks for your honest feedback, it would be great to understand what you don't find useful about the implementation and how this can be improved!

    If possible, can you please update the idea with suggestions or specific feedback so that we can take this on board.

    Thanks,

    Pete

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