We want
your input

Clare

My feedback

  1. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback & Ideas » Internet Banking  ·  Flag idea as inappropriate…  ·  Admin →
    Clare supported this idea  · 
  2. 13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Feedback & Ideas » Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
    Clare supported this idea  · 
  3. 6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Feedback & Ideas » Mobile Banking App  ·  Flag idea as inappropriate…  ·  Admin →
    Clare supported this idea  · 
  4. 8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback & Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Clare supported this idea  · 
  5. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback & Ideas » Website  ·  Flag idea as inappropriate…  ·  Admin →
    Clare supported this idea  · 
  6. 139 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    22 comments  ·  Feedback & Ideas » Website  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. I’m sorry to hear you’re not a fan of our recent rebrand and the visuals from our new website. UBank’s new brand identity supported by Just the Bank You Need, is offering you exactly what you need from a bank and nothing you don’t. We hope as a result of the new brand you’ll better understand what UBank stands for and what we believe in. ^WP

    An error occurred while saving the comment
    Clare commented  · 

    I’ve logged into the website on my phone & on my iPad and looked for the Secure Mail facility to see if my email from a few weeks ago was answered or not.

    I cannot find Secure Mail anywhere. I doesn’t appear on any of the webpages relating to my account. It doesn’t appear at the top of the Home page (contrary to what FAQ says about it) & it doesn’t appear in the menu options anywhere. So where is it UBank? Why can’t I find it anywhere when I login to the website via my phone or iPad?

Feedback and Knowledge Base