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Francesca

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    3 comments  ·  Feedback & Ideas » Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
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    Francesca commented  · 

    To UBank CS Team
    No, I will not be sending any further personal information. I have provided enough information for UBank to make an assessment of what the problem is and how to deal with it. The problem is not complex. Your call centre wait times are too long. This is nothing new. I will not be contacting you via FB. I am contacting you here and that should be sufficient.

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